Trust makes a great impression

"In my 25 plus years in the hospitality industry, Gerry Brown & Associates is the finest procurement firm I have encountered. Integrity, trust and outstanding personal service summarize my experiences with GBA. GBA excels in its attention to detail throughout the entire FF&E process - from budgeting, to procurement, scheduling, shipping/installation and reconciliation, making the entire process appear effortless. Our relationship, built over the years, is one I value greatly."

Ted Carter
President
TC Hospitality Advisors, LLC

"We have completed the Montage Deer Valley and could not be more proud of the accomplishment. The property has been very well received in the local Park City community, our guests, and the travel industry. I say this because our success is directly linked to the support of GBA. I can't express our appreciation enough for your flexibility throughout the four years of construction and changes. Starting with the model room process, changes in economics, changes in the designs, changes in the décor and the constant pressure or delivery within a tight timeframe. Success was achieved in all areas."

Kyle Lott
Project Manager
The Athens Group

"Having worked with GBA for over 10 years on countless projects, I can say with confidence that they are the best in the industry. Their expertise, professionalism and team approach make each project run smoothly and with minimal issues.  When it comes to FF&E purchasing and coordination, GBA are consummate professionals and a pleasure to work with."

Heather O'Sullivan
Associate Principal
Looney & Associates

"Having been involved in hotel development and renovation projects for the past 24 years, I have had an opportunity to work with most of the purchasing agents throughout the US and Europe. While most of the reputable firms provide the same basic serves and generally do good job, GBA stands out in a number of areas.

Most firms believe their job is finished once the goods are delivered and the invoices are paid. Unfortunately, as we purchase from lower cost sources, typically overseas, there is a great risk of the goods not fully meeting the spec or arriving with latent defects. Often these problems do not appear until weeks or months after installation. GBA has done a great job of taking responsibility for such problems and getting the client a favorable resolution. Other firms are less willing to help and often want additional fees.

GBA is also very flexible and creative in executing their work. Often we encounter challenging or unusual project situations related to design, budget and/or schedule. Rather than just quoting the standard prices or lead times, GBA is always there to come up with ideas and creative solutions.

I have worked with GBA for over 18 years and plan to work with them for many more."

Ed Zamojski
President
Blenheim Associates Ltd.

"Partnering with GBA was one of the major keys to a successful renovation that finished on time and under budget. They saved hundreds of thousands by proactively recommending substitutions, leveraging relationships to push shipping deadlines, consolidating deliveries, etc. There are too many benefits and intangibles to itemize here. Suffice it to say, they were true partners from beginning to end. I couldn't be more pleased with their performance."

John Davis
Asset Manager
Broadreach Capital Partners / Maritz, Wolff & Co.

"I have worked with GBA through three different projects – a 300 room new hotel opening and two hotel renovations. Each member of the GBA team is thorough, responsive, and extremely patient- especially when there are changes and re-designs continuing to take place well into delivery times. Their reporting functions and accounting procedures are extremely easy to use. The personal follow up before, during, and after the project is absolutely remarkable. Once the project is complete, our hotels have been able to rely on GBA to help mediate any defects from the manufactures, find replacements, and help with re-orders. I would definitely use GBA again for any project I am involved in."

Cindy Herzog
Vice President
Strategic Planning & Business Development
ECD Company, Inc.